Acıbadem Healthcare Group

International Hospital - Acıbadem Healthcare Group

Acıbadem began its journey into healthcare services as a small neighbourhood hospital in a district of Istanbul/Turkiye. Today, Acıbadem is a super brand which has taken its rightful place amongst the global healthcare leaders, with its 25 hospitals, 15 outpatient clinics and supporting service companies. Acıbadem’s rapid growth led to the signing of a joint partnership with IHH Healthcare in 2012 which enabled us to be a part of world’s second largest healthcare chain.

Our goal of expanding our foot print overseas has started in 2011 with Acıbadem Sistina Hospital, in Skopje, Macedonia. It is followed by acquisition of Tokuda Group and City Clinic Group in Bulgaria in 2016. Along with this acquisition, Acıbadem Healthcare Group became the largest healthcare service provider in Bulgaria. After that, our footprint has extended with the launch of Acıbadem International Medical Center in Amsterdam which has an indoor area of 5.000 square meters, in 2017. In 2021 it is followed by the acquisition of Acıbadem Belmedic in Serbia and resulted to have 25 hospitals and 15 outpatient clinics in 5 countries.

Acıbadem Hospitals Group Istanbul

• Has 11 hospitals in Istanbul (such as Altunizade, Maslak, AtaÅŸehir, Kartal – the newest one opened in Feb 2025), as well as outpatient clinics in upscale neighborhoods such as Fulya, Etiler, and BaÄŸdat Caddesi.
• Acıbadem Maslak Hospital: Large (106,000 m² indoor), LEED Gold-certified, 248 rooms, 20 ORs, IVF units, specialized oncology and robotic surgery departments, and special international patient health point.
• Acıbadem Kartal Hospital: Feb 2025 opening, 127 beds, 8 state-of-the-art ORs, AI-assisted imaging, maternity/water birth suites, pediatric pediatrics, and high-tech gastroenterology.

Acıbadem JCI accredited hospitals

In Turkey:

• Acıbadem Kent Hospital – Accredited since June 10, 2006
• Acıbadem Adana Hospital – Accredited since September 25, 2010
• Acıbadem Mehmet Ali Aydınlar University Atakent Hospital – Accredited since December 16, 2017
• Acıbadem Altunizade Hospital – Accredited since December 14, 2019
• Acıbadem Maslak Hospital – Accredited since October 2, 2010

International:

• Acıbadem Sistina Hospital (North Macedonia) – Accredited since April 30, 2016
• Acıbadem City Clinic Umbal (Bulgaria) – Accredited as of March 11, 2017

Acıbadem international patient services

Here's a detailed summary of Acıbadem's International Patient Services (through Acıbadem Health Point & International Patient Center):

One‑Stop International Patient Center

Acıbadem Health Point is your own special hub throughout your treatment — from initial contact through post‑discharge. Services include:

• Reviewing your medical records and providing second opinions
• Arranging consultations and complete treatment plans with estimates of costs
• Coordinating international insurance companies for easy billing

Travel & Logistics Support

• Visa advice, airport lounge facilities, and complimentary lodging transfers from Istanbul airports (Istanbul & Sabiha Gökçen)
• Free Acıbadem‑branded transfer between airport, hotel, and hospital

Multilingual Care & Patient Liaison

• Interpreter support at no extra charge in ~20 languages (English, Arabic, Russian, Persian) from arrival to discharge
• Patient relation officers assist with appointment booking, hospital interactions, and regular communication post‑return

Medical Administration & Follow‑Up

• Support in dealing with medical reports: obtaining, translating, and transferring post‑visit documentation
• Support throughout billing, payment, and discharge
• Continuous physician follow-up for status or remote follow-up after going home
• Other Benefits for Acıbadem Health Point Cardholders
• Reduced rates on services (such as dental, café visit) and collaboration with hotels
• Priority access to airport lounges and international call center with 24/7 support
• Immediate interpreter call connection and direction to nearby pharmacies and hospitals

High-Tech Medical Excellence

• Complemented by Acıbadem's state-of-the-art diagnostic & treatment technologies (robotic surgery, CyberKnife, MR Linac, etc.) and JCI-accredited hospitals — guaranteeing best-in-class quality

Acıbadem hospital network Turkey

• The company has about 22–24 general hospitals and around 16 outpatient & medical centers functioning in Turkey.
• There are approximately 10 hospitals in Istanbul, with other hospitals in major cities such as Adana, Ankara, Bursa, EskiÅŸehir, Bodrum, Kayseri, Kocaeli, and others.

Acıbadem Healthcare Group Amsterdam

• Address: Arlandaweg 100 & 161, 1043 HP Amsterdam, Netherlands
• Constructed in 2017, it covers ~5,000 m², contains 24 outpatient rooms, 2 operating theaters, and 4 day-surgery beds

Medical Departments & Equipment

• Currently provides care in 13 specialties, such as orthopedics, internal medicine, cardiology, neurology, gastroenterology, plastic surgery, and others
• Intends to include pediatrics, dermatology, and gastroenterology to make total 16 departments
• On-site diagnostic services comprise ECG, cardiac stress test, audiometry, panoramic dental X-ray, and imaging (1.5 T MRI, CT, X‑ray, ultrasound)

Acıbadem medical tourism Turkey

• JCI‑accredited & internationally acclaimed quality: All Acıbadem hospitals adhere to Joint Commission International requirements, supplemented by other accreditations such as ISO 15189 and EFQM.
• High‑end, affordable care: Patients enjoy state‑of‑the‑art technologies—da Vinci robotic surgery, CyberKnife, MR Linac, 3T MRI—at fees typically 40–60% less than Western Europe or the US.

Acıbadem International Patient Center provides hassle‑free care from beginning to end :

• Pre‑arrival: Free second opinions, medical record review, and personalized treatment plan with cost projections.
• Arrival assistance: Special "Health Point" lounges in Istanbul airports, exclusive hospital or hotel transfers.
• Stay: Individual patient concierges, 20+ language interpreters, VIP accommodation packages, family assistance, and concierge-level VIP support
• After discharge: Translation of medical reports, follow-ups by phone, and round-the-clock support even after you return home

Acıbadem genetic diagnosis center

• Acıbadem Labgen is the genetic diagnostics center of the Acıbadem Healthcare Group and other top institutions.
• It is Turkey's first ISO‑15189 accredited clinical lab for clinical labs, guaranteeing superior quality in genetic testing.

Services & Capabilities:

Cytogenetics & Molecular Genetics

• Comprehensive diagnostic examinations: FISH (for reproductive/oncology), quantitative PCR (e.g., CML), Sanger sequencing (e.g., thalassemia), DNA microarray, and NGS panels for hereditary cancer syndromes.

Specialized Programs & Preimplantation Genetic Diagnosis (PGD)

• Embryo selection in autosomal dominant, sex-linked, or single-gene disorder carriers (e.g., cystic fibrosis, β-thalassemia, BRCA‑1).
• Special PGD options such as HLA-typing and single-gene disease screening for stem-cell transplant planning.

Preventive, Prenatal & Personalized Medicine

• Provides genetic counselling, carrier testing, prenatal/postnatal diagnosis, embryo selection, and degenerative/genetic disease monitoring .
• Uses FDA-approved molecular markers (e.g., PROSIGNA, KRAS, BRAF, BCR‑ABL) to support cancer prognosis and treatment planning.

Follow-Up & Monitoring

• Residual disease monitoring after treatment (e.g., leukemia, BMT) by using high-end clonality/chimerism assays. 

Acıbadem joint commission international

Acıbadem Healthcare Group has a robust quality reputation with multiple hospitals retaining Joint Commission International (JCI) accreditation—the international gold standard in patient safety and care. Below is a detailed summary:

JCI-Accredited Acıbadem Hospitals

• Six Acıbadem hospitals are JCI-accredited as per IHH Healthcare (Acıbadem's parent group).

According to Acıbadem Health Point's quality statements, these are (with dates of accreditation):

• Acıbadem Kent Hospital – June 10, 2006
• Acıbadem Maslak Hospital – 2 October 2010
• Acıbadem Adana Hospital – 25 September 2010
• Acıbadem Mehmet Ali Aydınlar University Atakent Hospital – 16 December 2017
• Acıbadem Altunizade Hospital – 14 December 2019
• Acıbadem Sistina Hospital (North Macedonia, part of network) – 30 April 2016
• Additionally, Acıbadem City Clinic Umbal (Bulgaria) is included in the list as JCI-accredited (11 March 2017)

Acıbadem IHH Healthcare partnership

The alliance between Acıbadem Healthcare Group and IHH Healthcare Berhad is one of the major pillars of Acıbadem's rapid growth and international presence:

Strategic Ownership & Integration

• IHH Healthcare acquired 60% of Acıbadem in 2011. They further extended their ownership, raising it to around 90% in 2018, positioning Acıbadem as its fully consolidated flagship brand in Turkey and Europe.
• Acıbadem is currently IHH's major European healthcare subsidiary, operating services in five countries and playing a big role in IHH's international strategy.

Expansion Strategy & Network Expansion

• Since being brought under the management of IHH, Acıbadem has expanded to a network of almost 24 hospitals and 18 medical centers in Turkey, Bulgaria, North Macedonia, the Netherlands, and Serbia.
• One of the most interesting recent actions was the 70% buyout of Bel Medic Group in Serbia in 2021, which contributes to IHH's vision of leading healthcare in Central & Eastern Europe.
• In early 2023, Acıbadem also acquired Izmir Kent Health Group, taking its Turkish hospital tally to almost 19 and overall hospitals globally to 25.

Operational Synergies & Quality Improvements

• Hospital information system integration: Turkey's "Cerebral Plus" HIS is now being rolled out in IHH hospitals throughout Malaysia, improving mutual digital infrastructure and efficiency.
• Cross-market sharing of best practice is facilitated by IHH, as seen through shared nursing leadership symposia and training programs between Malaysia and Turkey.
• Acıbadem adds to IHH's European clinical excellence, providing elite services—JCI accreditation, robotic-assisted surgery, oncology systems—while gaining from the financial support and strategic size of the group.

Acıbadem air ambulance services

Acıbadem Healthcare Group provides air ambulance (aeromedical evacuation) services, providing quick and secure transfer for seriously ill or injured patients:

Air Ambulance Services at Acıbadem

• Special air ambulance transfers are offered on request—only a single accompanying caregiver is usually permitted, depending on available capacity of medical personnel and available aircraft.
• A number of larger Acıbadem hospitals (e.g., Bakırköy, Kadıköy, Altunizade) have heliports, allowing direct air transfers from airports or between hospitals in emergency situations.
• Operated by Acıbadem Mobil SaÄŸlık Hizmetleri A.Åž., their ambulatory health unit offers 24/7 helicopter evacuation and ambulance services throughout Turkey.
• Being an additional service under the International Patient Services, these air transfers are arranged according to your travel and medical requirements.

To book an Appointment in Acıbadem Healthcare Group

• Contact no: +91-9289678787
• Email: care@getwellgo.com
• Webpage link: https://getwellgo.com/